Privacy policy

What is the purpose of our Privacy Policy?

SAS Mothair, which manages the website https://mothair.fr/, places great importance on the protection and confidentiality of your personal data, which represents, for us, a mark of professionalism and trust.

As such, our Personal Data Privacy Policy demonstrates precisely our commitment to ensuring compliance, within SAS Mothair, with the applicable rules regarding the protection of personal data and, more particularly, those of the General Data Protection Regulation ("GDPR").

In particular, our Privacy Policy aims to inform you about how and why we process your personal data as part of the services we provide to you.

Who is our Privacy Policy intended for?

Our Privacy Policy is intended for you, regardless of your place of residence, provided that you are at least 15 years old, whether you are a customer, job applicant at SAS Mothair, or a visitor to the website https://mothair.fr/.

If you are under the legal age detailed above, you are not authorized to use our services without prior and explicit consent from one of your parents or the holder of parental authority, which must be sent to us by email at dpo@mothair.fr.

If you believe that we hold personal data concerning your children without your consent, we invite you to contact us at the dedicated address detailed above.

Why do we process your personal data and on what basis?

We process your personal data essentially for the following reasons:

to navigate our website, benefit from our services and so that we can respond to your requests (e.g.: information requests, complaints, etc.) based on our general terms of use and our legitimate interest in providing you with the best possible service.
to manage billing and any outstanding payments, based on our legitimate interest in obtaining compensation for the provision of our service and based on our general terms.
to follow and comment on our publications on social networks based on our legitimate interest in having a dedicated page on social networks.
to apply for a position at SAS Mothair based on the discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.

How did we obtain your personal data?

Your data is collected directly from you when you are a customer of our services or a "simple" visitor to our website https://mothair.fr/ and we commit to processing your data only for the reasons described above.

Concerning professionals only, it is also possible that your personal data may be processed indirectly through trade shows or social networks (e.g.: LinkedIn).

However, when you voluntarily publish content on the pages we edit on social networks, you acknowledge being fully responsible for any personal information you may transmit, regardless of the nature and origin of the information provided.

What personal data do we process and for how long?

We have summarized below the categories of personal data as well as their respective retention periods:

For individuals, personal identification data (e.g.: last name, first name) and contact details (e.g.: email address) retained throughout the duration of service provision plus the legal limitation periods which are generally 5 years.
For professionals, personal identification data (e.g.: last name, first name, position, company, department, etc.) and contact details (e.g.: professional email address and telephone, etc.) retained throughout the duration of service provision plus the legal limitation periods which are generally 5 years.
For individuals, economic and financial data (e.g.: bank account number, verification code, etc.) retained for the duration necessary for the transaction and management of billing and payments plus the legal limitation periods which are generally 5 to 10 years.
For professionals, when there is confusion between your organization's name and your personal name (e.g.: self-employed, small business, etc.), economic and financial data (e.g.: bank account number, verification code, etc.) retained for the duration necessary for the transaction and management of billing and payments plus the legal limitation periods which are generally 5 to 10 years.
Data indicated in the CV and cover letter retained for the duration of the recruitment process then for 2 years from your application.
Connection data (e.g.: logs, IP address, etc.) retained for a period of 1 year.
Cookies which are generally retained for a maximum period of 13 months.

Upon expiration of the applicable retention periods, the deletion of your personal data is irreversible and we will no longer be able to communicate it to you after this period. At most, we can only retain anonymous data for statistical purposes.

Please also note that in case of litigation, we are required to retain all personal data concerning you throughout the duration of the case processing even after the expiration of their retention periods described above.

What rights do you have to control the use of your personal data?

The applicable regulations regarding data protection grant you specific rights that you can exercise, at any time and free of charge, in order to control the use we make of your data.

Right of access and copy of your personal data provided that this request does not contradict business secrecy, confidentiality, or secrecy of correspondence.
Right to rectification of personal data that would be erroneous, obsolete or incomplete.
Right to object to the processing of your personal data when it is based on our legitimate interest, unless legitimate and compelling reasons justify this processing and prevail over your interests, rights and freedoms.
Right to request deletion ("right to be forgotten") of your personal data that would not be essential to the proper functioning of our services.
Right to limitation of your personal data which allows for capturing the use of your data in case of dispute regarding the legitimacy of processing.
Right to portability of your data which allows you to retrieve part of your personal data in order to store or transmit it easily from one information system to another.
Right to give directives on the fate of your data in case of death either through yourself, or through a trusted third party or beneficiary.

For a request to be taken into account, it is imperative that it be made directly by you, or your representative at dpo@mothair.fr.

Requests cannot come from anyone other than you or your representative. We may therefore ask you to provide proof of identity in case of doubt about the requester's identity, as well as justification of representation.

We will respond to your request as soon as possible with a maximum deadline of one month from its receipt, unless the request is technically complex or if we receive numerous requests at the same time. In this case, the response time may be a maximum of three months.

Please note that we may always refuse to respond to any excessive or unfounded request, particularly regarding its repetitive nature.

Who can have access to your personal data?

Your personal data is processed by our teams and by our technical service providers for the sole purpose of operating our service.

We specify that we verify all our technical service providers before recruiting them to ensure that they scrupulously respect the applicable rules regarding the protection of personal data.

FURTHERMORE, WE GUARANTEE THAT WE NEVER TRANSFER OR SELL YOUR DATA TO THIRD PARTIES OR COMMERCIAL PARTNERS.

Can your personal data be transferred outside the European Union?

The personal data processed by our website is hosted on servers located outside the European Union. In order to protect your personal data, we carefully ensure that our host implements the appropriate guarantees required to ensure the confidentiality and protection of your data.

It is also possible that we use technical tools located outside the European Union. If this is the case, we guarantee that they strictly respect the applicable rules regarding transfers in order to guarantee adequate confidentiality and protection of your personal data.

How do we protect your personal data?

We implement all the technical and organizational means required to guarantee the security of your personal data on a daily basis and, in particular, to fight against any risk of destruction, loss, alteration, or disclosure.

Do we use cookies when you browse our website?

We guarantee that we do not use any advertising or statistical cookies as part of the operation of our website.

We only use technical cookies necessary for the proper functioning of our website that we advise not to remove and which do not require a cookie banner.

If, however, you still wish to object to their use, you can use your browser settings by following these instructions: Chrome, Microsoft Edge, Safari, Firefox and Opera.

Who can you contact to obtain more information about the use of your personal data?

To best guarantee the protection and integrity of your data, we have officially appointed an independent Data Protection Officer ("DPO") with our supervisory authority.

You can at any time and free of charge contact our DPO at dpo@mothair.fr to obtain more information or details about how we process your data.

How can you contact the CNIL?

You can at any time contact the "Commission nationale de l'informatique et des libertés" or "CNIL" at the following address: Service des plaintes de la CNIL, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

Can the Privacy Policy be modified?

We may modify our Privacy Policy at any time to adapt it to new legal requirements as well as to new processing activities that we may implement in the future.

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